1) Credit and Debit Cards

We accept major credit and debit cards — VISA, Mastercard, and American Express (where available).
Payments are processed in real time during checkout, through secure and encrypted channels.

• 3D Secure Authentication: For your protection, some transactions may require additional verification via 3D Secure (e.g., Verified by Visa or Mastercard SecureCode).

• Charge Timing: Your card will be charged upon order confirmation, or, for pre-order items, upon dispatch as specified on the product page.

2) PayPal

You can complete your purchase swiftly and securely using PayPal. When selected, you will be redirected to PayPal’s secure payment environment to finalize your transaction.

• Depending on your country and PayPal’s settings, you may log in to your account or pay directly by card without creating one.

• Any refunds will be processed using the same payment method originally used.

3) Bank Transfer

We also offer the option to pay via bank transfer. Once this method is selected, you will receive our banking details within your order confirmation email.

• Processing Time: Orders are processed once payment has been received in full; timing may vary depending on your bank.

• Payment Reference: Please include your order number as the payment reference to ensure faster handling.

4) Installment Payments with Klarna

For added flexibility, you may choose to pay in convenient installments through Klarna.
When selecting this method, you will be redirected to Klarna’s secure platform to complete your payment.

• Klarna offers different plans such as “Pay in 3 interest-free installments” or “Pay in 30 days”, depending on your country and availability.

• The approval and management of the payment plan are handled directly by Klarna.

• Your order will be confirmed once the transaction has been successfully authorized.

5) Digital Payments and Wallets (where available)

We may also support Apple Pay, Google Pay, and other digital wallets.
If enabled on your device or browser, these options will appear automatically during checkout.

6) Gift Cards and Promotional Vouchers

Etheris Couture accepts gift cards, electronic vouchers, and promotional codes issued by etheris.eu.
Simply enter your code in the dedicated field at checkout to redeem it.

Billing and Invoicing

• To receive an invoice, please provide complete billing details (company name, VAT number, and address) during checkout or contact our Customer Service.

• Card information is never stored on our servers — all payments are securely processed by trusted third-party providers.

Payment Security

Your security is of utmost importance to us.

• All checkout pages are protected by SSL encryption and HTTPS secure connection.

• Sensitive data such as card details are processed exclusively by certified payment gateways and are never stored by Etheris Couture.

• We follow the highest industry standards, including 3D Secure authentication, anti-fraud monitoring, and continuous system protection.

Refunds and Payment Reversals

• In the event of a return or cancellation, refunds will be issued using the same payment method as the original transaction.

• Processing times may vary depending on your bank or payment provider.

Payment Assistance

If you experience any issues while completing your order:

• Please verify that your payment details (card number, expiry date, CVV, billing address) are correct.

• Check with your bank in case a security block or verification request has been triggered.

• Try an alternative payment method, such as PayPal or bank transfer.

• If the issue persists, contact our Customer Service team with your order number and a brief description of the error — we will gladly assist you.